Girls Business UK

Wednesday, March 6, 2013

Someone is looking at

AppId is over the quota
AppId is over the quota

Your Price: $31.50 AUD, includes GST for Australian customersShipping: $6.95 (per order regardless of how many books you buy!)You Save: $3.50! (10% off the normal price)Plus...earn $1.58 in Boomerang Bucks when you purchase this bookAvailability: Available

In stock at the publisher and usually ships by us in 7 - 10 days. Allow a few extra days for delivery
$.get("/includes/showSecondHandBooks.cfm?but=1&t=1361815202328&isbn=9781408111093", function(data){ $('#usedBooksDiv').slideUp('150', function(){$('#usedBooksDiv').html(data).slideDown('250'); // Define Hover States for teh BuyUsed button $("#BuyUsed").hover( function () { $(this).css('opacity','.7'); // Mozilla $(this).css('filter','alpha(opacity=70)'); // IE }, function () { $(this).css('opacity','1'); // Mozilla $(this).css('filter','alpha(opacity=100)'); // IE } ); } ); });

Now a billion dollar industry, executive coaching is one of the fastest-growing sections of the coaching market, and is widely used by senior managers and chief executives in large organisations. In this accessible guide, Patricia Bossons, Jeremy Kourdi and Denis Sartain offer clear explanations of key coaching theories before putting that theory into context with a comprehensive selection of practical tools and techniques. The potential benefits and uses of each technique are explained and then followed with advice on how to apply the technique and make it work for you - allowing readers to match situations or issues with specific coaching techniques for optimum results. The unique, practical approach of this book will make it essential reading for managers and leaders at all levels as well as professional coaches.

ISBN: 9781408111093
ISBN-10: 1408111098
Classification: Management & management techniques
Format: Paperback (234mm x 153mm x 16mm)
Pages: 240
Imprint: A & C Black Publishers Ltd
Publisher: Bloomsbury Publishing PLC
Publish Date: 1-Sep-2009
Country of Publication: United Kingdom

Beyond The Call by Marc Woods Why some team members go the extra mile while others don't--and how to get more out of everyone Business leaders know that some members of their teams go above and beyond while others get by doing the bare minimum. The question on everyone's lips is how to turn every member of your organization into a top performer.

Connecting Organizational Silos by Frank Leistner Practical guidance on how to successfully introduce enterprise social networks to connect employees While there are a fast growing number of books around social media and enterprise 2. 0, the focus is often on the technical tools. Connecting Organizational Silos approaches social media and enterprise 2.

Clients First by Joseph Callaway How honesty, competency, and caring will make you rich Throw out the sales manual. Get off the motivation elevator. Clients First is a two word miracle that can change your life.

» View more books like these...
Coaching Essentials by Patricia Bossons

Coaching Essentials, Paperback (August 2012) A comprehensive guide to executive coaching, this fully updated second edition ofers a wealth of practical, proven coaching tools and techniques. Essential reading for professional coaches, students, managers and leaders at all levels.

Mentoring, Hardback (April 2004) In the last few years there has been a big expansion in the range of applications of mentoring in business and in the scope of particular schemes in specific organizations. This book draws upon valuable case study material and includes advice on best practice from leading companies on setting up, running and evaluating mentoring schemes.

» View all books by Patricia Bossons

» Have you read this book? We'd like to know what you think about it - write a review and you'll earn Boomerang Bucks loyalty dollars!

Dr Patricia Bossons is Director of Coaching Services at Henley Business School. She is a Chartered Psychologist and an accredited NLP coach. Denis Sartain coaches at board level and teaches coaching skills at Henley Business School. Jeremy Kourdi is a writer and business consultant. He has worked with many leading brands, professional institutions and business schools, including The Economist Group, London Business School and the Chartered Management Institute. He has written 18 books, including Surviving a Downturn (A&C Black, 2007).

Biography & true storiesFictionHealth & personal developmentLifestyle, sport & leisureChildren's, young adult & educationalThe artsLanguageLiterature & literary studiesEnglish language teaching (ELT)Reference, information & interdisciplinary subjectsHumanitiesSociety & social sciencesEconomics, finance, business & managementLawMedicineMathematics & scienceEarth sciences, geography, environment, planningTechnology, engineering, agricultureComputing & information technologyBoomerang Books is Carbon Neutral

Boomerang Books is proud to be Australia's first carbon neutral online bookstore, independently accredited by the Carbon Reduction Institute (Certification #NC166). Boomerang Books purchases carbon credits to offset the carbon emissions created by the book supply chain.

The cost of offsetting a book is, on average, 1% of the price of the book. Boomerang Books customers are requested to help pay for the environmental footprint of their books by contributing half of that cost (ie. 0.5% of the sale price) when they purchase books on our website.

Customers may opt-out of the carbon offset contribution by unticking the appropriate selection box on the payment page.

Boomerang Bucks

For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.

Recent books by Patricia Bossons

View the original article here

Where there's a will… Family feuds lead to 700% increase in High Court disputes in five years

AppId is over the quota
AppId is over the quota

Figures obtained by The Independent show a 700 per cent increase over the last five years in the number of actions launched at London’s High Court to challenge the provisions made in wills.In addition, the number of cases aimed at having whole wills declared invalid has nearly doubled.

If actions concerning trusts – often used to hold assets to be passed on to the next generation – are included, the total number of disputes involving the assets of living or dead family members being considered by the High Court rises to 300. This is compared to 95 in 2006.

The rise is partly attributed to the recession, which has seen the value of assets including property fall sharply. This has triggered arguments between relatives and dependants who find themselves with much smaller sums than anticipated.

But lawyers say it is also being fuelled by the rise in remarriages, step-families and cohabitation. Increasingly complex family arrangements, combined with the fact that relatives are now more likely to live further apart, has increased the likelihood that of will disputes inflamed by long held and un-aired resentments

The perils of imprecise wills and family disputes were highlighted last week when the son of the thrice-married actor Peter Ustinov declared himself nearly bankrupt following a nine-year legal battle over his father’s estate.

A High Court judge threw out an attempt by Igor Ustinov to bring his battle to secure his father’s assets brought to the British courts, leaving him with a £114,000 legal bill. Following a previous ruling which overturned a 1968 written in pencil, Sir Peter was declared to have died intestate.

Fay Copeland, a partner with City law firm Wedlake Bell, said: “There is an undoubted growth in the number of these cases. People whose financial situation might not be secure because of the current climate might find themselves getting a smaller amount from a will than they had anticipated and that can often be the starting point for litigation.

“Similarly, families are more diverse and geographically spread out. Families are not as close as they used to be and when, for example, you have step-families you can see cases where people feel usurped or pushed out and that can form the basis for a dispute.

“The advice is to write a proper will but also for people to try and explain their decisions before their death. Around three quarters of cases are settled by mediation, which allows emotional as well as financial grievances to be aired.”

Ministry of Justice (MoJ) figures show that the number of disputes over individual clauses in wills rose from 10 in 2006 to 82 in 2011, the latest year for which figures are available.

Cases seeking entire wills to be declared null and void, for example where the deceased lacked the capacity to make informed decisions, rose from 73 to 135.

View the original article here

Friday, March 1, 2013

Big Presentation Coming Up? Make it Your Best One Yet

AppId is over the quota
AppId is over the quota

A Q&A with CEO Mark Murphy

There isn’t a presenter alive that doesn’t want their audience absolutely riveted; sitting on the edge of their seats with rapt attention. Yet, the reality in most presentations is that the audience is sitting back, kind of relaxed and spacing in and out.

Here Leadership IQ CEO and best-selling author, Mark Murphy, shares some ways anyone can deliver a killer presentation.

Q: You say storytelling is a critical element in delivering killer presentations that really catch and keep an audience’s attention. How does that work?

MM: It’s all about dopaminergic response. Basically, when something really interesting, like a good story, happens, the brain starts to light up. And if the story is really exciting, the amygdala gets involved (that’s what you want) and says, “Wow! This is fascinating stuff! I’ve got to start activating some of the other chemicals in the brain—we’ve got to pay close attention to this!” So it goes and starts activating dopamine, which is a neurotransmitter for highly pleasurable things, highly attentive things.

And whoa! Once dopamine gets involved people really start to pay attention. Plus dopamine helps sear whatever it is folks are experiencing (in this case, your killer presentation) into their memory so they don’t forget it. So a great story is a way of getting the brain to say, “I am really engaged with this. I don’t want to miss a word that’s being said here. I am going to remember every word I hear.”

Next time you’re listening to someone else’s presentation, pay attention and see if you experience any moments that leap out at you and just get seared into your brain. Where you walk out of there quoting something you just heard to everyone you run into that day. If you don’t have that kind of experience then it is likely that the person speaking didn’t get anywhere near activating anything beyond your prefrontal cortex. They didn’t get into your limbic system, and they certainly didn’t excite your amygdala.

Q: So what’s the secret to telling a great story that excites the amygdala?

MM: There are a number of different ways to tell stories that really get people’s attention. Here’s one that uses an unexpected twist. Imagine you began a presentation by saying, “Six months ago, we upgraded our servers. Our website visitor capacity doubled. Our website loading speed tripled. And our profits dropped by 80%.” You can do something like that. Take your audience in one direction and then all of a sudden take them in a totally different direction. That’s one of those things that will make people’s heads spin a bit and get them to think, “Wait a minute, did I just hear what I thought I heard? I better start listening more closely.” You can also tell stories that build an emotional connection or introduce a startling fact.

Q: What’s one big thing to avoid when giving a presentation?

MM: Narcissism. When you talk about others more than you talk about yourself, that’s good. But when you talk about yourself more than you talk about others, that’s bad. But that can be challenging in some presentation situations. Leadership IQ teaches presenters to apply the Narcissism Ratio which is a little check that signals when it’s time to tell a story or to talk about somebody or something other than yourself. That way you don’t spend 20 minutes talking about all of the awards your company has won – something about which your audience probably doesn’t care. And it directs you to talk about something about which they do care, something that’s really going to activate them and get them on the edge of their seats.

To apply the Narcissism Ratio to your next presentation, keep track of how many times you say “I” or “me” versus the number of times you say “customers” or “employees” or “you” or “they” or anybody other than you. It takes some practice, but it’s really quite an effective way to keep your finger on the pulse of where your presentation is going as it happens. That way you are always on track and making sure your audience stays fully engaged.

For more tips on delivering memorable presentations, join us for our upcoming webinar The Secrets of Killer Presentations.

A professional corporate writer with over 20-years’ experience crafting just the right words for executives to use in challenging situations, Lyn is a passionate and adept qualitative researcher. Her seasoned skills as an interviewer make her quick to identify the unique attitudes and behaviors that define an organization. Lyn’s extensive expertise in public relations and persuasive communications translates strongly in her contributions to Leadership IQ’s custom-training programs.

View the original article here

Thursday, February 28, 2013

Someone is looking at

» View more books like these...
Coaching Essentials by Patricia Bossons

» View all books by Patricia Bossons

» Have you read this book? We'd like to know what you think about it - write a review and you'll earn Boomerang Bucks loyalty dollars!

Customers may opt-out of the carbon offset contribution by unticking the appropriate selection box on the payment page.

Boomerang Bucks

Recent books by Patricia Bossons

View the original article here

Open for business: Boris Johnson officially opens Shard's observation deck to public

AppId is over the quota
AppId is over the quota

Cutting a ribbon 244 metres above London’s seemingly permanently wet pavements, the Mayor was joined in the greying gloom by the building’s architect Renzo Piano, who claimed The Shard, which continues to divide opinion just as fiercely as it divides the London skyline, is “magic for a number of reasons.”

"First, because it's in London, second, because it's so tall, and third, because this building is a part of London. It's a sense of London.

"It's sad when London is sad, it's joyful when London is brilliant and joyful."

Mr Johnson described the building as "a most amazing place".

He said: "I don't think there's anything in London like this.

"It's the closest thing to being in an airplane and looking down on London. But you can walk around, you've got complete stability.

"You can see all the bends in the river, you can see my office, you can see Buckingham Palace, you can see the whole thing for 40 miles around."

It is certainly true that it is the first ‘public’ viewing gallery over London. All its other similar vantage points are ensconced in expensive bars and restaurants, and considerably lower down. That said, a couple of gin and tonics, at say, Galvin at Windows, on the roof of the Park Lane Hilton won’t set you back much more than the Shard’s £24.95 ticket price (£18.95 for children), which is significantly more than the Eiffel Tower, the Empire State Building, and every other comparable attraction anywhere in the world.

But that hasn’t stopped the 4,800 people who have paid admission for today. The decks are sold out for the next several weeks.

On a clear day, visitors will be able to enjoy a 360-degree view of the capital's skyline, from a platform almost twice the height of any other in the city.

With the help of specially-designed telescopes, they should be able to pick out London's landmarks in the streets below.

Visitors to the attraction - on floors 68, 69 and 72 - are whisked up in two high-speed lifts in around 60 seconds.

View the original article here

Monday, February 25, 2013

Delivering Presentations: The Rules of Dating Apply Here Too!

AppId is over the quota
AppId is over the quota

Imagine you’re out on a date and your goal is to really impress. You want to be the only person in the room your date can see or hear. Given that goal, what would you say is the best way to start the date:

Start the date by sharing your life history including all your great accomplishments and the things that matter most to you.Start the date by talking to your date about the kinds of things he/she finds valuable.

Now, in the dating world, pretty much everybody gets it right, you talk about “them.” But here’s the shocker: once we move into the world of business presentations; another place where winning quick audience favor is critical, pretty much everybody gets it wrong. Because instead of using what we know works, most folks begin their business presentations by talking about “themselves.” In fact; over 90% of the presentations we’ve studied began with a slide that looks like this…

Screen Shot 2013-01-30 at 6.51.42 AM

And unless you’re attending a narcissist’s convention, this is just a terrible slide and horrible start to your presentation. You don’t even have to read every bullet point to feel the automatic turn off. This slide is all about “you”: when you were founded, how many clients you have, how big you are, how many awards you’ve won, etc. If you used a personalized version of this slide in a dating situation, I guarantee you’d be sitting alone at the bar before the first round of drinks arrived.

It doesn’t matter if you’re presenting to one person or a room of a thousand, the only way to grab your audience’s attention is to spend the first 10 minutes addressing issues that matter to them. Neurologically, those first 10 minutes are when your audience forms their opinions about you. It’s when their brains absorb all the incoming data (that would be you) and then decide whether or not to allocate any more neurological energy to listening to that big noise coming at them (again, that’s you). And because you know this little tidbit of knowledge that comes to us from the world of brain science, you can use it to your advantage.

Dating Research that Proves Affect of Opening with Messages About “Them”

Let’s jump back to dating for a minute. Perhaps you’ve heard of a free online dating site called OkCupid that was created by a couple of guys who met while at Harvard. Now, I married my high school sweetheart, so I don’t go there trolling for dates. But back when the founders were still actively blogging, I used to check out OKTrends and I was pretty impressed with the statistical research they shared. Like the study where they looked at the kinds of words men use in their opening messages to women, to learn what does (and doesn’t) generate a reply. As you can imagine, some of the opening messages were incredibly cheesy. For example, some of the words the study revealed that DON’T work (i.e. women did not reply to the man’s message) were: “sexy”, “beautiful” and “hot.”

I’m happy to report that there’s a redeeming flip side to this. Because there were some words and phrases the guys used in their emails to women that generated huge numbers of responses. For example: “You mention…”, “noticed that…” and “curious what…” all got fantastic responses (statistically, messages with those phrases get double the normal response rates). So basically, if a guy appears to have read a woman’s profile, and he shows knowledge and interest in the things she’s interested in, he’s got a much greater chance of hearing back from her. A good “guy message” would sound like this: “You mention that you like cooking and I noticed that you travelled to Italy. I’m curious what your favorite region was in terms of cuisine?” That’s a guy I might let my daughter go out with—when she gets to dating age, and luckily, that’s far in the future.

The lesson in all this is: whether you’re dating or making million-dollar presentations, start by talking about the other person and their interests. Let them know that you know what they want to hear about, that you are sensitive to what they want to gain from this interaction and that you care about the same things that they care about.

In my upcoming webinar, The Secrets of Killer Presentations, you’ll learn how to assess the four personality types you’ll find in your audience so you can begin every presentation knowing exactly what your audience wants to hear from you. And if you’re addressing multiple personality types, you’ll learn how to time a presentation to safeguard those different attention spans so you know when to deliver the bottom line, when to be to linear, when to stick to the facts and when to get warm and fuzzy to build an emotional connection.

An expert in aligning goals and people to create thriving organizations, Mark leads one of the world’s largest studies on leadership and employee engagement.

Mark’s award-winning work has been featured numerous times in publications including The Wall St. Journal, Fortune, Forbes, Bloomberg BusinessWeek and the Washington Post. His media appearances include CBS News Sunday Morning, ABC’s 20/20, Fox Business News and NPR. Mark has lectured at Harvard Business School, Yale University, University of Rochester and University of Florida. Mark is the author of five books including the McGraw-Hill international bestsellers, Hundred Percenters: Challenge Your People to Give It Their All and They’ll Give You Even More and Hard Goals. Mark’s most recent book, Hiring for Attitude, reflects the team’s latest research and insight into how hiring decisions can align with engagement goals and culture characteristics.

Leadership IQ’s turnaround, culture change, and performance enhancement through employee engagement work has been recognized in a diverse set of industries including healthcare, financial services, energy, manufacturing, logistics, and hospitality. From his roots as a turnaround specialist, Mark created Leadership IQ to address problems in performance before they hit the bottom line.

View the original article here

Consider these 4 Communications Styles When Delivering your Next Presentation

AppId is over the quota
AppId is over the quota

You may be presenting to a group from within the same industry or even department, but that doesn’t mean everyone in your audience has the same preferred communications style. Different people have very different ways they prefer to give and receive information. Which means that the kind of delivery that engages some people may send others in your audience scrambling for the exits. One of the big challenges when presenting to a mixed group is correctly adapting your communication style so your whole audience stays focused on what you’re saying.

To make it easier, we distilled it down into four basic default communication styles people can fall into. These are not personality types; this deals specifically with how you like to give and get information. Here’s a brief description of each default communication style:

The Intuitive type refers to those people who are not terribly emotional, but who are quite free form. Intuitive types don’t necessarily like things to flow from A to B to C and so on. They like to cut to the chase, so it’s best to skip directly to the end: what’s the real value you are bringing this person today? If you can get the Intuitive types in your audience to buy in on the end result right away upfront, you’ve got a much better shot at getting them to listen to all the other stuff you’ve got to say.The Analytical type refers to those people who prefer things unemotional but linear. These are your “just the facts” kinds of people. They don’t want to hear a lot of warm-and-fuzzy feeling words, so don’t waste the Analytical-type communicator’s time by telling them you understand their pain; instead just give them the numbers and data they need and want.The Functional type refers to people who generally like their communication to be emotional and linear. These folks like to have control of the process so it’s always best to move in a linear fashion: from A, to B, to C and then follow through right to the end. If you try to skip around in your presentation or jump to the enticement of your “wow” finish, you risk losing the attention of the Functional-type communicator.The Personal relater is both free form and emotional. These are the folks who want the warm-and-fuzzy emotional approach. So feel free to dive right into all the details such as: Who else is going to be involved/ how getting involved will make them “feel”/ who else they will touch by getting involved, etc. You can’t just come in and dump a bunch of facts on personal-type communicators, even if they are startling facts. These folks are still going to need a more interpersonal connection.

Even from these brief descriptions of the four communications styles, the conundrum is obvious: they all want something different. The good news is that, by knowing what the 4 types are, you can plan your next presentation knowing you need to hit all 4 types in your delivery. And we’ll teach you how to do that in our upcoming live webinar The Secrets of Killer Presentations. But here’s a quick little take away secret you can start using now:

When great speakers present to a new or unknown audience, they assume all four communications styles are present. And there’s a certain order they present their information, in order to communication to each style. They begin by addressing the Intuitive types, then they speak to the Analytical types, then to the Functional types and they close by speaking to the Personal types. We see this often in presidential speeches or wherever there’s a mixed audience of preferred communication styles. Working in this order, from the Intuitive to the Analytical to the Functional to the Personal addresses attention span: Intuitives have the shortest attention span, then the Analyticals, then the Functionals and the Personals have the longest attention spans.

An expert in aligning goals and people to create thriving organizations, Mark leads one of the world’s largest studies on leadership and employee engagement.

View the original article here